• News1

    24 December 2015

    Material Handling Middle East is one of the most important exhibitions...

  • News1

    09 April 2015

    Al-Futtaim Motors received the President Award from Toyota...

  • News1

    24 Aug 2014

    Al-Futtaim Motors received the President Award from Toyota...

  • News1

    10 July 2014

    As part of its network development programme of renovation...

  • News1

    24 Feb 2014

    As the UAE’s leading automotive company, Al-Futtaim Motors, exclusive distributor of Toyota....

  • News1

    04 June 2013

    Al-Futtaim Motors’ Commercial Division recently handed over a fleet of 60 Toyota towing tractors...


Al Futtaim Motors participates in Materials Handling and Seafex 2015

Material Handling Middle East is one of the most important exhibitions of its type in the UAE and in the region. This event is vitally important for Al-Futtaim Motors’ Commercial Vehicles division as it allows customers to experience live product demonstrations and presentations, and provides an opportunity to promote rental and other services to potential business partners from relevant industries.

SEAFEX Middle East is the Middle East & Africa’s largest and most professionally run trade fair covering the entire seafood industry. Held across 14 halls in the Dubai World Trade Centre between 27th and 29th October, SEAFEX attracts exhibitors and customers from around the globe and showcases food, food products, processing and packaging. At the exhibition, Hino’s light duty segment was displayed with attractive special offers that included special finance and aftersales support. The extensive reach was remarkable and the response has been positive.

Vladimir Knezevic, Managing Director: “We are extremely pleased to participate in exhibitions that support well acclaimed business establishments and provide us with great opportunities and good quality of leads.

These conferences showcases a unique mix of UAE insights on succeeding in the volatile market and, most importantly, how to respond to the next generation of consumers and their expectations.”

Al-Futtaim Motors’ Toyota Material Handling Equipment division receives TMHI President Award 2014

Al-Futtaim Motors received the President Award from Toyota Material Handling International for the exceptional sales and aftersales performance the company recorded in 2014. The award was presented by Kazue Sasaki, President of Toyota Material Handling Group to Vladimir Knezevic, Managing Director, Al-Futtaim Motors - Commercial Vehicles during the 2015 Toyota Material Handling Group World Convention held on April 9th at Nagoya Congress Center in Japan.

Every year, Toyota and BT/Raymond selects its top dealers from its global network, recognising them for demonstrating excellence in market share, equipment sales, parts, service and customer support and trust programme.

Vladimir Knezevic said: “We are pleased to participate at this year’s convention which gave us the chance to become acquainted with our counterparts from all over the world. Under its new slogan: ‘Go Further, Go Together’, Toyota Material Handling Group has unveiled plans to further strengthen focus on the needs of the customer and remain undisputed number one for many years to come.

We are delighted to receive the annual President Award, having once again demonstrated strong performance and commitment to further develop the brand, whilst contributing towards achieving the goals set out in Toyota Material Handling Group’s Vision 2020. This achievement was the result of a great team effort, with every individual dedicated to exceptional performance,” he continued.

Al-Futtaim Motors - Hino and Toyota Material Handling equipment gets ISO 9001:2008 Quality Management System accreditation

In a further testament to Al-Futtaim Motors’ leadership in the UAE’s highly competitive automotive sector, Al-Futtaim Motors Hino and Toyota Material Handling have received ISO 9001:2008 Quality Management System accreditation in recognition of the two companies’ excellence in customer service delivery, corporate governance, operational effectiveness and management practices.

Al-Futtaim Motors Hino and Toyota Material Handling achievement of ISO 9000:2008 Quality Management System accreditation was the result of years of hard work focusing on key areas of the businesses in order to implement a number of international best practices designed to further improve the quality of the management systems deployed across the two organisations. It is in line with the Toyota way and the Hino Total Support 3S concept that ensures maximum customer care across Sales, Service and Spare Parts.

These award-winning customer-focused improvements have had a significant positive impact across the entire spectrum of their business cycle of both Al-Futtaim Motors Hino and Toyota Material Handling with tangible benefits that include a more efficient supply chain, consistently high quality customer service delivery, continuous availability of good quality products and commendable after sales support.

The changes were implemented gradually to ensure the effective integration with the existing processes and policies of the two companies in accordance with the applicable statutory and regulatory requirements.

“This is a great achievement for Al-Futtaim Motors - Hino and Toyota Material Handling as it recognises the exceptionally high quality of our customer-centric philosophy whilst serving as a morale-boosting motive for all our associates to continue to strive for the best by ensuring that we remain at the forefront of our industry in the UAE,” said Jon Williams, Managing Director, Al-Futtaim Motors.

He added: “As a result, our customers can expect nothing less than consistent, high quality products and services in line with global industry best practices.”

Hino is an established Japanese truck brand belonging to Toyota Motor Corporation. It operates across a network of highly advanced facilities and infrastructure while using the latest diagnostic equipment, special service tools and Hino genuine parts. The company’s extremely qualified technical team operates under the most stringent standards.

Al-Futtaim Motors Toyota Material Handling is the region’s leading supplier of forklifts and other warehouse equipment. The company represents the world’s leading brands, including Toyota, BT and Raymond.

Al-Futtaim Motors unveils redeveloped Hino Trucks and Toyota Material Handling 3S facility in Dubai

As part of its network development programme of renovation of its Hino Trucks and Toyota Material Handling facilities, in a move to further develop the company's focus on customer centricity by enhancing the customer experience and to increase brand visibility, Al-Futtaim Motors recently re-opened its facility at Umm Ramoul, Dubai.

A formal opening ceremony held on 23rd June was attended by over 80 guests from Al-Futtaim Automotive group's senior management, including Len Hunt, President - Automotive, and from Al-Futtaim Motors' senior management, including Jon Williams, Managing Director and from Hino distributors from the Middle East, Africa and West Asia.

The event marked the completion of the first phase of the Umm Ramoul branch re-development, which features customer and associate parking, a branded exterior facade and new signage, a new truck display area and a new parts delivery counter.

Jon Williams said: "We will soon unveil the second exciting phase of our Umm Ramoul facility re-development project, which will include the refurbishment of the reception and workshop areas to further enhance the customer experience and working environment. This is a very important step in order to ensure that the Hino Total Support Concept is fully implemented in our facilities, in which we assure customers of the best customer experience across service, parts and sales."

Len Hunt said: "We are steadfast in our commitment towards continuous investment in our facilities for these important brands, to provide the very best world class services to our Hino Trucks and Toyota Material Handling customers in the UAE. As Al-Futtaim Automotive group continues its transition from price driven to advice driven business, we are equally committed to providing the best business to business services in the region.

Al-Futtaim Motors extends partnership with Abu Dhabi Air Expo as Diamond sponsor

United Arab Emirates, February 24th 2014: As the UAE’s leading automotive company, Al-Futtaim Motors, exclusive distributor of Toyota, Lexus, Hino trucks and Toyota Material Handling in the Emirates, has announced its partnership with the Abu Dhabi Air Expo 2014 for the second consecutive year.

Al-Futtaim Motors’ sponsorship of the Abu Dhabi Air Expo underlines its commitment towards raising the profile of the UAE in general while reinforcing its tangible contribution in Abu Dhabi’s 2030 economic vision.

“Abu Dhabi Air Expo is one of the most strategic events in the UAE and our Diamond sponsorship clearly demonstrates our support to the capital’s initiatives and helps maintain its leadership in the region,” said Jon Williams, Managing Director, Al-Futtaim Motors.

He added: “Abu Dhabi and the western region play a vital role in our business growth, as we will further expand our geographical presence in key areas of the Emirate. We look forward to participating in this event as it offers a great platform for the various brands that we represent.”

Al-Futtaim Motors’ contribution to the aviation business includes luxury and commercial airport taxi fleets, reliable Toyota towing tractors used by various airports in the UAE, in addition to Hino Crew Cab Automatic Light Duty Truck, the first of its kind in the Middle East.

Abu Dhabi Air Expo 2014, which will be held from February 25 to 27, is being organised under the patronage of His Highness Sheikh Hazza bin Zayed Al Nahyan, National Security Advisor and Vice Chairman of the Abu Dhabi Executive Council.

This year, the show is set to welcome over 17,000 visitors with an extensive exhibitor line-up showcasing the latest innovations and development in the aviation sector, relating to non-commercial aircraft, jets, helicopters, equipment, manufacturers, services, pilot training schools, accessories, avionics, insurance and financing.

Al-Futtaim Motors supplies 60 Toyota towing tractors to Abu Dhabi Airport Services

Al-Futtaim Motors’ Commercial Division recently handed over a fleet of 60 Toyota towing tractors to Abu Dhabi Airport Services (ADAS) for use by Etihad Airways, marking the beginning of a long term relationship with the Abu Dhabi based organisation.

The handover ceremony was headed by Simon Frith, Managing Director, Al-Futtaim Motors and Graham Keddie, General Manager, ADAS, and attended by Vladimir Knezevic, General Manager, Al-Futtaim Motors’ Commercial Vehicles Division, in addition to senior executives from both organisations.

Simon Frith expressed his contentment with the new partnership: “ADAS is one of the fastest growing airport handling companies in the UAE and we feel privileged to be partnering with them on this project and playing a role in their growth. This partnership is the start of a long term relationship that will be reinforced by our dedicated aftersales service.”

Vladimir Knezevic also commented: “This event adds to our growing portfolio of strategic tie ups across the UAE. We would like to thank our new partners for their confidence in our products and look forward to supplying ADAS with additional state of the art equipment.”

Toyota towing tractors provide plenty of power to haul large loads quickly over long distances even up steep ramps and grades. The two ton diesel models supplied to ADAS offer outstanding manoeuvrability with fast traveling speeds and a small turning radius, perfect for airport handling chores.